FAQ - 1440 Multiversity

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FAQ

Campus

  • Can I book a private room for my stay at 1440?

    You can book a private room by reserving online, by calling 1-844-544-1440 (option 1), or by emailing [email protected].

    Many people like to book with friends and we even offer an option to be paired with someone else. All room rates are per person, per night. At this time, online reservations are for single accommodations only. To book for more than one person please call our reservations line: 1-844-544-1440.

  • Is there an age limit on who can come to 1440?

    The minimum age for attending programs is 18, unless a program is targeted toward families. If you bring your family, each person will have their own reservation in our system (our rates are per person, per night), and we request that children under the age of 18 are supervised at all times by a legal parent or guardian not attending a program.

  • How much does it cost to stay at 1440?

    The total cost of your stay includes your program tuition plus your chosen room price and applicable taxes. You’ll find a wide range of accommodations to meet your preferences and budget. Room rates are per person, per night and include all meals, daily wellness classes, non-ticketed evening events, and use of the Fitness Center, infinity-edge hot tub, and more.

    Coming with a friend? You’re welcome to book together. Solo travelers may book a private room or be mindfully matched with roommates of the same gender. Visit our Accommodations page for details on room options and pricing or contact us at 1-844-544-1440 (option 1) or [email protected].

  • Is the 1440 campus ADA accessible?

    All buildings are accessible, and we offer a variety of accessible housing types. The campus is on hilly terrain, and there is not a continuous accessible pathway throughout the property. Each building has an accessible path into it and is connected to a public way. To ensure access between buildings that do not have an accessible path between them, we offer an accessible shuttle. This shuttle is provided to transport guests from parking areas to accessible pathways leading to campus buildings and to transport guests between accessible pathways so that they can enter each building. For additional questions about accessibility and to coordinate your transportation while on campus, please contact us at least two weeks in advance of your arrival at 1-844-544-1440 (option 1) or [email protected].

  • Can 1440 accommodate my special dietary needs?

    At Kitchen Table, we source, prepare, and serve local and organic vegetables, organic and local rice, grains, legumes, lightly seasoned local chicken, and tofu. We cook exclusively with grapeseed oil and coconut oil. We are committed to serving three fresh, seasonal, well-rounded meals every day. As a result, our team is not able to serve unique meals or prepare items to meet individual requests.

  • Can my family or friends stay with me while I attend a program at 1440?

    Our accommodation rates are per person, per night. For a family member or friend to stay with you, they will be booked under their own reservation even if they aren’t taking a program. Accommodation rates include all meals, daily wellness classes, non-ticketed evening events, and use of the Fitness Center, infinity-edge hot tub, and more. We request that children under the age of 18 are supervised at all times by a legal parent or guardian not attending a program. Please contact us for more information at 1-844-544-1440 (option 1) or [email protected].

  • Can I bring my pet or service animal to 1440?

    While no pets are allowed at 1440, qualified service animals are welcome, though we appreciate advance notice.

  • Does 1440 offer a shuttle service to and from the airport or San Francisco?

    We do not offer a shuttle service, but strongly encourage guests to use a ride-share service, carpool, or hire a taxi. 

    Given the immersive and all-inclusive nature of our on-campus experience, you do not need a car during your time with us. If you do choose to drive, please be aware that on-site parking at 1440 Multiversity is limited. Find details in our Transportation document.

  • What do I need to know if I plan to drive to 1440?

    On-site parking at 1440 Multiversity is limited. Given the immersive and all-inclusive nature of our on-campus experience, you do not need a car during your time with us. We strongly encourage guests to take advantage of our shuttle service to and from the city of San Francisco and San Jose airport, use a ride-share service, carpool, or hire a taxi. Details on shuttle services and ride-shares can be found in our Transportation document.

    If you do drive, our address is 800 Bethany Drive, Scotts Valley, California 95066. We are located off of a busy, mountainous roadway—Highway 17. Please check road conditions before setting out and use caution when rounding curves. Please be considerate of our residential neighbors. Observe the speed limit, avoid using your horn if at all possible, keep noise to a minimum when parking your vehicle, and avoid driving after 10:00 pm.

  • What should I pack for my stay at 1440?

    While typically sunny much of the year, the weather in Scotts Valley can be cool in the mornings and evenings. Check your preferred weather service to prepare accordingly. Be sure to include:

    • Layers—such as sweater, jacket, or scarf; rain gear if rain’s forecasted during your stay
    • Walking/hiking shoes or sneakers with traction to enjoy our redwood trails
    • Exercise/yoga clothes
    • Water bottle with cap—we have refill stations across campus, and we sell water bottles in the shop
    • Exercise mat—if you would prefer to use your own, rather than those that we supply
    • Bathing suit—for using the infinity-edge tub overlooking the redwood forest
    • Socks—if you would feel more comfortable with your shoes off in program rooms
    • Robe—if you are booked in a shared room, you might enjoy having a robe for privacy
    • Eye covers/ear plugs—for deeper sleep in shared rooms, if you wish
    • Slippers/flip-flops—if you’re booked in a room with shared hall bathrooms
    • Please plan to refrain from wearing heavily scented perfumes on campus, as some guests have sensitivities or allergies.

    Please note: we are a smoke- and flame-free environment and ask that you leave items such as candles, incense, sage, and other materials at home.

  • Is 1440 Multiversity still under construction?

    Our beautiful, brand-new campus is complete and all services are in operation.

Programs

Payment

  • What is 1440's cancellation policy?

    The following policies apply to all standard programs. Some programs may have special cancellation policies; see individual workshop descriptions.

    • If you cancel 30 or more days prior to your arrival date, your 50% deposit will be refunded.
    • If you cancel between 21 days and 29 days prior to your arrival date, your 50% deposit will be held on account for one year from the date of issue for a future visit.
    • No credit or refund is available if you cancel fewer than 21 days prior to your arrival day, if you do not show up, or if you leave a program or event early.
    • No credit or refund will be available if you attend a program and are dissatisfied with its presentation or content.

    Please note: On rare occasions, due to unforeseen circumstances, 1440 Multiversity may need to cancel a program. We will notify registrants of cancellation a minimum of 7 days in advance of the program start date and will offer a full refund for housing and tuition or the option to rebook in an available course or our R&R program offered at the same time period of the original reservation. If you are purchasing airfare to visit 1440, we recommend investigating travel insurance with appropriate coverage for ultimate flexibility, since 1440 will not reimburse for travel expenses.

  • What type of payment do you accept?

    We currently accept cash, Visa, MasterCard, Discover, and American Express. No other payment options are available at this time.

    A deposit of 50% of your total stay package (tuition plus accommodations and applicable taxes) is due at time of reservation and can be made with Visa, MasterCard, American Express, or Discover.

    The remaining 50% of your total stay package (tuition plus accommodations and applicable taxes) is due upon arrival and can be made with Visa, MasterCard, American Express, or Discover.

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